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Customer Service Advisor

Yorkshire Building Society · Bristol, Bristol, United Kingdom

Location
Bristol
Job Type
Permanent - Part Time
Posted
June 27, 2026

Job Description

About the Role

As a Customer Service Advisor, you’ll:

  • Build meaningful relationships with our members and help them find the right products and services to support their goals—whether that’s saving for a special trip, buying a first home, or planning for the future.
  • Communicate confidently across multiple channels, including in-branch, over the phone, and online, to support members with their accounts.
  • Focus on doing what’s right for our members—without the pressure of sales targets.

    • Each YBS branch has its own unique character and strengths, making every location a special place to work. Here’s what the hiring manager says about our Bristol Branch.

    We are a small and friendly team looking for someone to help us deliver and drive our fantastic customer experience in the branch. If you are passionate about getting to know our customers and making sure all their needs are looked after, and can demonstrate you care for people then...

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