Customer Service Administrator

Customer Service Coordinator

Telford office based. Monday–Friday. Circa £27,000 plus benefits. Apply online only.

Duties

• Raise & process customer purchase orders and order acknowledgements
• Raise packing lists for inward shipments
• Check purchase orders to ensure a match to production orders
• Receive and send shipping documents to clearing agents
• Raise customer invoices
• Track deliveries and shipments to update customers
• Deal with general customer enquiries and provide purchase order updates
• Raise credit notes, debit notes and proforma invoices when needed
• Provide Sales support based on incoming requests

Essential Criteria

• Be highly proficient with MS Office and have very accurate data entry skills
• Be an excellent written and verbal communicator
• Be literate and numerate
• Have a positive attitude and strong work ...