Customer Service Administrator

We’re looking for an experienced and detail‑driven Customer Service Administrator (Pre‑Site Project Planner) to join our Project Planning team. This role plays a crucial part in the customer journey, ensuring every home is fully prepared for construction to commence smoothly and on schedule.

If you thrive in a structured administrative environment, enjoy coordinating multiple moving parts, and take pride in delivering an exceptional customer experience, this position could be a great fit.

Plantation Homes is part of the Henley Properties Group and has operated as a trusted local builder since 2009. With the financial strength of our parent company, the Sumitomo Forestry Group - a 330 year-old global enterprise with $8 billion in shareholder funds - we offer long-term stability and confidence to our team, customers, and partners.

What You’ll Be Doing

• Acting as the primary point of contact for customers during the pre‑site phase, guiding t...