Location
Redditch
Job Type
Full-time
Posted
June 01, 2026
Job Description
Job Title: Customer Service Administrator
Location: Redditch
Hours: 25 hours per week (Wednesday–Friday, 07:00–15:30)
Salary: £28,040
Job Type : Permanent, Full Time
Key Responsibilities:
* Providing excellent customer service and maintaining strong client relationships
* Processing and managing orders on internal systems
* Tracking jobs and keeping customers updated on progress
* Liaising with carriers, subcontractors, warehouse, and internal departments
* Managing documentation including PODs, purchase orders, and job files
* Supporting accurate and timely invoicing by ensuring job completion and system updates
* Handling customer queries, complaints, and invoice issues
* Maintaining accurate records, spreadsheets, and system data
About You:
* Strong administrative and organisational skills
* Customer-focused with excellent communication abilities
Location: Redditch
Hours: 25 hours per week (Wednesday–Friday, 07:00–15:30)
Salary: £28,040
Job Type : Permanent, Full Time
Key Responsibilities:
* Providing excellent customer service and maintaining strong client relationships
* Processing and managing orders on internal systems
* Tracking jobs and keeping customers updated on progress
* Liaising with carriers, subcontractors, warehouse, and internal departments
* Managing documentation including PODs, purchase orders, and job files
* Supporting accurate and timely invoicing by ensuring job completion and system updates
* Handling customer queries, complaints, and invoice issues
* Maintaining accurate records, spreadsheets, and system data
About You:
* Strong administrative and organisational skills
* Customer-focused with excellent communication abilities
Ready to Apply?
Submit your application for Customer Service Administrator at Next Generation
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