Location
Birmingham
Job Type
FULL TIME
Posted
July 09, 2026
Job Description
Customer Service Administrator
Erdington, Birmingham Service Centre b24 8HZ
Salary: £26,562pa
40 hrs pw Monday-Friday
Job purpose:
To assist customer service team leader with call taking activity and data entry, serving the community in partnership with the NHS Wheelchair Service. This role will report to the Customer Service Team Leader.
Key Responsibilities:
- Answering the tele in a busy call centre environment whilst obtaining and verifying information from the client and inputting onto computer system
- Inputting and retrieving data from the in-house bespoke database.
- Scheduling Technicians daily run.
- Enhance organisation's...