Customer Service & Administrative Executive

Key Responsibilities

• Coordinate import and export shipments from start to finish.

• Prepare and process shipping documents, including Bills of Lading, invoices, packing lists, and other freight documentation.

• Liaise with customers, carriers, shipping lines, airlines, transport providers, and overseas agents.

• Monitor shipment schedules and provide timely updates to customers.

• Arrange bookings and coordinate deliveries and collections.

• Ensure compliance with shipping procedures and documentation requirements.

• Resolve shipment issues and support customers with enquiries.

• Maintain accurate shipment records and update internal systems.

• Perform general administrative and other ad hoc duties as assigned.

Requirements

• Experience in freight forwarding, shipping, or logis...