Customer Retention Specialist (Work From Home)

**Overview**:
Varsity Tutors, a Nerdy company, is seeking **high-performing sales professionals** based in Brazil, Argentina, Chile, or Costa Rica to join our Customer Retention team. This is not your typical support role — **this is a sales-focused position** where your primary responsibility is to **retain revenue, overcome objections, and turn cancel requests into renewed confidence in our product**.
We are transforming how people learn through technology and personalized education solutions. Our Customer Retention Specialists are closers who bring empathy, resilience, and strong sales instincts to every conversation. If you excel at consultative selling, thrive in high-stakes conversations, and are passionate about education, this is your chance to make a direct impact — and get rewarded for it.
This is a remote, full-time role focused on handling high-level customer escalations, preventing churn, and driving renewals. You'll work closely with our sales and training teams,...