Customer Relationship Specialist

Customer Relationship SpecialistNational Maintenance ContractorsAddressSeattle, WA, USCompensation$85,000.00/yearDescription

Scope Overview: National Maintenance Contractors is seeking a high-energy Customer Relationship Specialist to anchor our Seattle area operations. This is a role focused on retention and growth. You will serve as the primary bridge between our operations team and a portfolio of 30–50 key accounts. Your mission is to deliver exceptional customer service, preserving retention of clients, while aggressively identifying opportunities to upsell additional services.

Key Responsibilities:

Relationship & Retention Management:Oversee a portfolio of 30–50 existing clients with a primary focus on quality control and relationship consistency.Conduct regular site walkthroughs and formal inspections to ensure operational excellence.Act as the relationship manager to mitigate contract losses.

Revenue Growth & Sales:Identify ...