Customer Relationship Manager

Customer Relationship Manager, Basildon

Salary: £30,000 - £35,000

I’m delighted to be supporting my client in their search for a confident and organised Account Manager to take ownership of a key customer programme. You’ll be responsible for keeping things running smoothly across delivery, cost, quality, and customer communication, while working closely with teams across the business.

This is a hands on role where you’ll have real influence, driving performance, solving problems, and stepping in early if a programme needs recovery.

Key responsibilities will include:

* Managing a major customer account and acting as the main point of contact

* Making sure parts are delivered on time, to cost, and to the right quality standard

* Producing clear programme updates for internal teams and customers

* Planning and managing despatch schedules

* Maintaining and improving customer demand signals

* Leading recovery ...