Customer Relationship Management Executive

Company Description Little Shots by Hema is a growing brand focused on providing high-quality products and services for children and families. Based in Coimbatore, the company values personalized service, attention to detail, and strong relationships with its customers. Team members are encouraged to bring in new ideas, maintain high service standards, and contribute to a positive and collaborative work environment. The company offers opportunities to learn and grow while working closely with customers and internal teams. Little Shots by Hema aims to create memorable experiences that build long-term customer loyalty.

Role Description The Customer Relationship Management Executive is a full-time, on-site role based in Coimbatore. This role involves managing customer interactions, responding to inquiries, and ensuring a smooth and positive experience across all touchpoints. Day-to-day tasks include handling phone, online, and in-person commun...