Customer Relationship Account Manager

We are recruiting a Client Relations Account Manager for a fantastic digital publishing company in Abingdon that prides itself on having a great workplace culture. As a member of the Sales Team, you are primarily responsible for the management and growth of a select group of existing accounts.

Job Description

Key responsibilities and accountabilities:

• To manage a base of customers, maximising retention and delivering growth through a sales‑through service approach
• To consistently achieve/exceed individual and team KPIs and targets in order to generate sales to achieve maximum profitability
• To participate and achieve the minimum standards required within scheduled sales campaigns and tasks
• To adhere to the agreed call cycles to ensure regular customer contact is maintained within the agreed timeframes
• To manage all customer queries effectively and within the agreed SLAs
• To prevent any...