Job Description
Job Description: Customer Support Executive
(Email/Chat)
Process: Global Antivirus Client
Location: Jaipur
Salary: ■3.24 LPA + ■36,000 PLI
Key Responsibilities:
- Handle customer queries via email and chat in a professional manner
- Provide accurate information and timely resolution to customers
- Maintain quality and productivity standards
- Ensure customer satisfaction and adherence to process guidelines
Eligibility Criteria:
- Undergraduate with minimum 6 months experience or Graduate (Fresher/Experienced)
- Good written and verbal communication skills
- Basic computer knowledge
Compensation:
- Monthly CTC: ■30,000 (including performance-linked incentives)
- Annual CTC: ■3.24 LPA + ■36,000 PLI
Work Details:
- 5 days working
- Rotational shifts (including night shifts if required)
- Rotational week offs<...