Customer Relations (Admin) Manager

Job Title: Customer Relations (Admin) Manager

Lead office operations, governance, procurement, records management, and executive administrative support services.

• Plan, coordinate, and administer all company and internal management meetings (including Board, subcommittee, and management meetings), preparing agendas, meeting packs, attendance records, and action trackers.
• Attend meetings to take accurate, timely, and impartial minutes, ensuring clear documentation of decisions, follow‑ups, accountabilities, and deadlines.
• Maintain a minutes repository in accordance with records‑management guidelines and audit‑readiness standards.
• Lead day‑to‑day office operations: front office, mailroom, office supplies, meeting rooms, pantry, access cards, and equipment.
• Supervise and coach an administrative team; manage scheduling, workload distribution, and performance.
• Develop, document,...