Customer Portal Operations Manager

Elekta · Crawley, England, United Kingdom

Location
Crawley
Job Type
fulltime
Posted
July 11, 2026

Job Description

About Elekta
At Elekta, we believe every individual deserves access to the best cancer care. That’s why we’re committed to developing innovative solutions that make precision radiation therapy and radiosurgery more effective, efficient, and accessible. If you're passionate about making a meaningful impact, we invite you to bring your expertise and energy to our team.

What You’ll Do At Elekta:
The Customer Portal operations manager supports the delivery, optimisation, and ongoing operation of the company’s 2 customer-facing portals. Ensuring seamless execution of processes, system integrity, and a high-quality user experience across global customer segments.

Key areas of responsibility include business process mapping and optimization, requirements validation, Salesforce testing and troubleshooting, coordination of User Acceptance Testing (UAT) across regions, and supporting release and change management activities.

Responsibilities:

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