Customer Onboarding & Engagement Specialist (Tech Tools) - Guadalajara Mx

MezTal is partnering with a fast-growing U.S.-based company in the
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Senior Living Technology space, focused on improving the lives of older adults through innovative and immersive digital experiences.
We are seeking a
Customer Onboarding & Engagement Specialist
who will play a key role in ensuring that new partners successfully adopt and engage with the platform. This position sits at the intersection of
training, relationship building, and customer engagement .
The ideal candidate is a
strong communicator, highly empathetic, and passionate about helping others, with the ability to guide customers through new technology in a clear, supportive, and engaging way.
Key Responsibilities
Customer Onboarding & Training
Lead virtual onboarding sessions, guiding new partners through platform setup and usa...