Customer liaison officer

The Tolcon Group · centurion, gauteng, South-Africa

Location
centurion
Job Type
Full-time
Posted
July 12, 2026

Job Description

Overview

Company: Tolcon
Location: Centurion
Reports to: Group Stakeholder Engagement Specialist

Purpose: To coordinate and manage customer complaints, maintain effective communication with clients and external stakeholders along the N3 route, and provide accurate reporting to ensure customer satisfaction and contractual compliance.

Qualifications Diploma or certificate in public relations, customer service, communication, community development, business administration, HR or related field Valid unendorsed code EB driver’s license (previously code 08) Advanced computer literacy skills (MS Office) 5-10 years' experience in customer service, stakeholder engagement, public relations, or a similar role Required competencies Strong customer service orientation Good verbal and written communication skills Conflict resolution and problem-solving skills Relationship-building ability Attention to detail Good organisational and administrative skills Ability to work indepe...

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