Customer Journey Architect - Digital Banking

ING España & Portugal is looking for a Customer Journey Expert to join their Growth and New Segments area of Daily Banking & Savings Tribe. You will design and evolve customer journeys while collaborating with various cross‑functional teams, including Product Owners and Tech.

The ideal candidate has experience in product and customer journey design in digital environments, a data-driven mindset, and a strong understanding of Agile methodologies. This role includes flexible working arrangements and a commitment to diversity and inclusion.