Location
Mexico
Job Type
full-time
Posted
July 09, 2026
Job Description
Job Description
The Customer Fulfillment Supervisor MXCO is responsible for overseeing end-to-end customer fulfillment performance, ensuring that order execution aligns with business priorities, revenue objectives, and customer experience expectations, while acting as a strategic partner with other areas.
This role translates operational challenges into effective business decisions, drives execution excellence, and fosters cross-functional collaboration to balance priorities and mitigate risks, ensures achievement of key targets across Mexico and Central America within a highly complex, multi-channel operating environment.
What You’ll Do
- Drives Customer Fulfillment KPIs (Fill Rate, Backorder %, Service Level), ensuring performance reflects business priorities and revenue impact.
- Lead end-to-end order execution visibility, including order management, backorder prioritization, and delivery tracking.
- Translate commercial ...