Location
calgary
Job Type
Full-time
Posted
July 16, 2026
Job Description
Elevate your career by joining as a Customer-Focused Support Specialist in the End User Support team. Provide vital technical assistance and hands-on support for end users.
As a specialist, you'll bring at least 5 years of technical experience to deliver effective solutions for various hardware and software issues. Your role involves deskside support, troubleshooting, and interacting closely with end users to resolve technical problems. Collaborate with other IT teams to enhance service delivery across devices.
Key Responsibilities:
• Deliver prompt and effective end-user support face-to-face
• Troubleshoot hardware issues for a variety of devices
• Manage and coordinate tickets through the remedy system
• Assist with mobility device support and imaging issues
• Provide on-call support for emergency situations
Requirements:
• 5 years of experience in end-user technical support
• Strong ticketing system pro...
As a specialist, you'll bring at least 5 years of technical experience to deliver effective solutions for various hardware and software issues. Your role involves deskside support, troubleshooting, and interacting closely with end users to resolve technical problems. Collaborate with other IT teams to enhance service delivery across devices.
Key Responsibilities:
• Deliver prompt and effective end-user support face-to-face
• Troubleshoot hardware issues for a variety of devices
• Manage and coordinate tickets through the remedy system
• Assist with mobility device support and imaging issues
• Provide on-call support for emergency situations
Requirements:
• 5 years of experience in end-user technical support
• Strong ticketing system pro...
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