Customer facing associate (intern) - us time zone shift

Location: Noida, India (Work from Office) Shift: US Time Zone (EST/PST hours) Department: Customer Support / Client Success Duration: 6 months (with possibility of full-time conversion based on performance) Stipend: Competitive, commensurate with experience Reports To: Customer Support Lead About Fenix Commerce

Fenix Commerce is an AI-powered delivery intelligence platform built on AWS, helping mid-to-large DTC and omnichannel retailers maximize order revenue and order profitability simultaneously. Our products span Estimated Delivery Date (EDD) prediction, carrier rate shopping, order orchestration, ship-from-store routing, post-purchase tracking, and Shipping Agent AI analytics. We work with leading retail and DTC brands across footwear, apparel, and lifestyle categories. About the Role

We're looking for a Customer Facing Associate Intern based in our Noida office who will work US hours to support our American retail and...