Customer Experience - Voice & Chat Support

We’re hiring a voice & chat customer support professional to handle customer interactions for a D2C apparel brand.

What you’ll do

• Handle inbound and outbound customer interactions

• Resolve order, delivery, and product-related queries

• Coordinate with internal teams to close issues quickly

• Ensure a calm, professional customer experience on every customer interaction

Who should apply

• Prior support experience preferred

• Clear communication in English and Hindi

• Patient, composed, and solution-oriented

• Comfortable working with systems and processes

Role details

• Full-time | Remote (India)

• Compensation aligned to experience and performance