Customer Experience & Support Manager (Industrial Automation)

WHR Global Consulting · muntinlupa, metro manila, Philippines

Location
muntinlupa
Job Type
Full-time
Posted
June 25, 2026

Job Description

Overview

WHR Global Consulting

On-site - Muntinlupa 3-5 Yrs Exp Bachelor Full-time

Job Description

POSITION TITLE: Customer Experience & Support Manager (Industrial Automation)

WORK SETUP: Onsite, Day Shift

SALARY: PHP 40,000 - 50,000

We are seeking a highly capable and service-oriented Customer Experience & Support Manager to lead our post-sales support operations in the industrial automation sector. This role is critical in ensuring consistent, high-quality support for mission-critical systems, including 24/7 technical service coverage for clients in manufacturing, utilities, and infrastructure.

You will lead the technical support team, work closely with Account Managers, and ensure that customer systems remain operational, supported, and fully adopted after commissioning. Your focus will be on driving uptime, optimizing response times, and ensuring a seamless customer experience across all supp...

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