Customer Experience Specialist Permacon Milton

Drive customer satisfaction as a Customer Experience Specialist at Permacon in Milton. Your role will ensure effective support and resolution for retail clients.
Join a leading concrete products manufacturer, Permacon, as a Customer Experience Specialist. In this pivotal role, your responsibilities will include addressing inquiries from major retailers and ensuring orders are processed smoothly. You will provide timely assistance and build positive relationships with clients, ensuring complete satisfaction with every interaction.
Key Responsibilities:
• Provide support for all retail customer inquiries
• Process orders and ensure shipping accuracy
• Resolve issues and provide effective solutions to clients
• Maintain meticulous records of customer interactions
• Communicate delivery status and product availability
Requirements:
• Bilingual in French and English for effective support
• High school diploma or equivalent experience
• Detail-oriented with s...