Customer Experience Specialist - Incidents & SLAs

Alcon in Cornella de Llobregat, Spain, seeks a Customer Experience Representative to drive exceptional customer service operations for Spain and Portugal. The role focuses on incident management, SLA compliance, and collaboration with commercial teams for key accounts.

Ideal candidates will be fluent in Portuguese, Spanish, and English, with 1-3 years of relevant experience in customer service. Alcon offers a competitive salary, comprehensive benefits, and opportunities for professional development.