Customer Experience Specialist

Description We are looking for a Customer Experience Specialist to support a major non-profit conference in Charlotte, North Carolina through a Contract assignment. This position plays a key role in creating a welcoming and organized attendee experience by assisting with event materials preparation and on-site registration services. The ideal candidate is dependable, detail oriented, and comfortable interacting with guests while handling repetitive tasks with accuracy and care.

Responsibilities:
• Prepare conference tote bags before the event by removing packaging materials, organizing distributed items, and placing completed bags in designated storage bins.
• Work closely with event staff to assemble attendee materials efficiently while maintaining quality and consistency throughout the packing process.
• Support conference check-in operations by guiding attendees through kiosk registration and assisting with badge pickup.
• Verify attendee identification against ...