Customer Experience & Service Manager

A leading automotive company is seeking a Customer Service Operations Manager in Quezon City, Philippines. This role involves ensuring an exceptional retail experience through effective customer complaint resolution, developing relationship strategies, and guiding team members to meet customer requirements. The ideal candidate holds a Bachelor's degree and has 2-3 years of customer service experience in the automotive industry. Strong communication skills are essential for this position, which aims to enhance customer satisfaction and business value.
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