Customer Experience Representative Role

Scotiabank · toronto, on, Canada

Location
toronto
Job Type
Full-time
Posted
June 14, 2026

Job Description

Enhance customer satisfaction as a Customer Experience Representative! In this role, you will build strong relationships and address customer needs in a collaborative environment.
We are looking for a motivated individual with proven customer service skills. This position requires the ability to explain complex concepts simply and demonstrate success in a target-based setting. The ideal candidate should display eagerness to learn, with a focus on personal and team success.
Key Responsibilities:
• Build lasting relationships with customers
• Address and resolve customer inquiries and needs
• Simplify complex concepts for clarity
• Excel in a target-driven work environment
• Exhibit a strong desire to learn and grow
Requirements:
• Proven customer service experience
• Willingness to assist in a friendly manner
• Ability to work a flexible schedule
• Comfort with basic sales interactions
• Strong technical skills to promote digital banking
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