Customer Experience Representative

Description

Working at Sani Marc means:

• Taking ownership and accountability for your responsibilities; you are entrusted to take the proper steps to accomplish your duties;
• Being a self-starter , tenacious along with a positive attitude and effective communication skills.
• You are customer-focused and are relentless in that pursuit;
• Being a strong believer in teamwork , highly dependable and solutions oriented. You have great interpersonal skills and are happy when those around you succeed.

Responsibilities

Under the supervision of the Customer Experience Supervisor the Customer Experience Representative performs the following tasks:

• Act as the primary contact, for our three divisions, on products or services and process orders in an efficient and timely manner;
• Respond to customer requests such as return merchandise authorizations, delivery request...