Customer Experience Officer - Inbound & Outbound

Absa Bank Limited is seeking a detail-oriented knowledge worker to deliver day-to-day tasks in line with SOPs, supporting cardholders, branches, and merchants in Johannesburg. This role emphasizes service excellence, customer satisfaction, and strict adherence to control and compliance requirements. The ideal candidate will hold an FETC in Business, Commerce and Management Studies, with a track record of reliable workflow execution and risk-conscious thinking.