Job Description
We’re on the lookout for a Customer Experience Manager to join us at The Pet Vet Doncaster on a full time basis! This is a fantastic opportunity to join our friendly, well-established team, dedicated to consistently wowing our customers by delivering exceptional customer service.
What we’re looking for
We're looking for a customer service superstar who can lead our team of Customer Experience Coordinators in creating a really positive, welcoming, friendly and efficient environment for customers and their pets. Ideally, you'll already have management experience in the service/hospitality industry.
Our Customer Experience team are often our customers’ first point of contact; the first faces they see when they walk into reception, and the voice down the end of the phone when they ring us. This puts our Customer Experience team in a great position to deliver a fabulous, long‑lasting impression!
To truly smash it out of the park in your new role, we...