Customer Experience Lead — Front Desk & Team Coaching

Mokara Gymnastics Academy in Singapore is seeking a Customer Experience Assistant Manager to enhance front-of-house operations. The ideal candidate will ensure exceptional service delivery, guide parents through their child's journey, and oversee the customer service team. This role requires strong communication skills, conflict resolution ability, and a minimum of 3-5 years in customer service.

The position is fast-paced and requires someone who can lead while remaining hands-on during peak times. Join our close-knit team that prioritizes families and children in every aspect.