Customer Experience Executive (Mandarin Speaker)

Responsibilities

• Customer and Community Engagement: Manage and engage with community members across platforms such as WhatsApp, social media, Shopee, and Lazada.
• Initiate conversations and activities that encourage interaction and participation.
• Foster a welcoming and positive community experience.
• Build strong relationships with active members and loyal customers.
• Customer and Community Growth and Retention: Support initiatives to attract new community members through campaigns, r...