Customer Experience - Cotia, Sp

Job ID
**75558**
**Job Title: Customer Experience Specialist**
**City: Cotia, SP**
**Work Model: Hybrid**
**Clevel: K**
As a **Customer Experience Specialist** you will be responsible for provide essential support with a focus on order management, logistics, and supply chain activities, you'll collaborate closely with diverse customers and internal teams.
At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.
**Your key responsibilities**
- Ensure an effective & efficient order-to-cash process.
- Keep customer requirements updated in our system.
- Build an intimate relationship with DSM-Firmenich customers & internal stakehorlders.
- Provide regular reports, information to stakeholders.