Customer Experience Associate – Ukrainian Speaking

Job Title: Customer Experience Associate – Ukrainian Speaking 

Location: Portugal

Role Overview: We are hiring Ukrainian-speaking Customer Service Advisors to join a multinational enterprise located in Portugal.

Core Responsibilities:

• Handle and resolve client queries across various channels, including live chat, email, and telephone.
• Deliver polite, transparent, and highly professional assistance to all users.
• Supply precise answers focused on effectively resolving the customer's needs.
• Accurately log and maintain records of all client communications within our internal database.
• Consistently uphold the company's service benchmarks and quality expectations.
• Work cross-functionally with global team members as situations require.
• Previous background in customer support is entirely optional.

Candidate Require...