Customer Experience Assistant Manager at PetSmart

Elevate customer service at PetSmart as an Assistant Store Manager focused on the pet parent experience. Lead a team that passionately cares for pets while achieving store goals.
In this leadership role, you will drive the associate and customer experience, ensuring operational excellence at PetSmart. Your key responsibilities include recruiting and developing staff, managing daily tasks, and enhancing the overall experience for both pets and their families. With a focus on safety and growth, you will maintain store standards and promote a culture of empowerment.
Key Responsibilities:
• Recruit, hire, and coach store associates
• Address associate complaints and grievances
• Enhance safety and quality of pet care
• Manage staffing for pivotal store activities
• Ensure compliance with company policies
Requirements:
• 3-5 years in retail leadership
• Strong communication and organizational skills
• Full-time availability, flexible schedule required
• P...