Customer Experience Agent (Temp. Position) (Madrid)

Why us?

• Remote flexibility , we trust our team and we are goal oriented
• Temporal position of 3 months , with possibility of joining the team on a permanent basis
• Start Date: November 2024
• Day off on your birthday , we celebrate it with you
• An open corporate culture with plenty of room for new ideas and impulses
• People . Work with talented, committed and supportive teammates
• International work environment with more than 16 nationalities
• No politics or bureaucracy . Only a great environment for you to achieve your best work

Your mission

• Provide friendly and efficient service to the worldwide Spotahome community.
• Be the first point of contact to handle and resolve customer complaints.
• Research information and troubleshoot problems using available resources.
• Arbitrate in situations between users ...