Customer Escalations & Community Advocate

Link-Worldwide in Mexico City is seeking a dedicated customer service representative to enhance the Lyft community experience. Responsibilities include troubleshooting the Lyft app, documenting support interactions, and advocating for users' needs.

The ideal candidate will have at least one year of experience in customer service or a call center, strong problem-solving abilities, and a friendly, enthusiastic demeanor. Flexibility for various hours, including weekends and holidays, is expected.