Location
auckland
Job Type
Full-time
Posted
July 12, 2026
Job Description
Hitachi Vantara is a global data foundation trusted by innovators worldwide.
Job Title
Customer Engineer / Field Engineer – Auckland Branch
Location
Auckland, New Zealand
Reporting to
Northern CS&S Manager
Job Purpose
Work individually and as part of the Services team to deliver maintenance support services, professional services, customer site management, break‑fix remediation, installation and implementation services, and provide technical assistance to the Hitachi Vantara sales teams nationwide.
Responsibilities
- Provide the timely and logical provision of post‑sales support to Hitachi Vantara’s customers in alignment with their specific support agreements.
- Perform preventative maintenance according to the recommended routines and procedures, targeting an RGA level of microcode.
- Provide problem management and escalation with the aid and support of the GSC and FSEs...