Job Description
Listing reference: track_
Listing status: Online
Apply by: 31 July 2025 Position summary
Job category: Customer Service
Location: Randburg
Contract: Permanent
Remuneration: Market Related
EE position: No Introduction
Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg.
· The incumbent is expected to be a one-stop call resolution employee by answering incoming calls and resolving queries received from Tracker Clients according to the relevant SOP and company standards.
· Contribute towards maintaining a departmental Abandonment Rate and Service Level according to the company standards.
· Accurate capturing of data and updating of client information while speaking with the client.
· Ensure that Customer Service standards are maintained in a highly pressurized environment.
· Meet ta...
Ready to Apply?
Submit your application for Customer engagement agent (inbound & outbound) at Tracker South Africa
Apply Now