Customer Enablement & Support Manager (CSM/CS Ops Hybrid)

Mooven · auckland, auckland, New-Zealand

Location
auckland
Job Type
Full-time
Posted
June 16, 2026

Job Description

Customer Enablement & Support Manager (CSM/CS Ops Hybrid)

Application Deadline: 30 June 2026

Department: Customer Success

Employment Type: Full Time

Location: Auckland office

Reporting To: David Watson

Description

About the Role

We’re looking for an early-career Customer Success professional to help us scale how we support and enable our users.

This role sits at the intersection of:

  • Customer training & onboarding
  • Customer support (Intercom)
  • Customer Success systems & automation

You’ll play a key role in ensuring every Mooven user—across all customers—can successfully adopt and use our platform, while helping us build & maintain the systems that allow us to scale.

Key Responsibilities

1. Own Customer Training & Onboarding (Scaled)

  • Deliver live online tr...

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