Job Description
About the Role
:● Customer Development Executive is responsible for client retention, renewals & price increase & up-selling and Compliant Management related to commercial clients.
● The Incumbent works as part of a multi-functional team. This involves collaboration with the internal team and external stakeholders.
Job Responsibilities:
● Focus on client retention, renewals & price increase & up-selling
● Compliant Management - To identify & resolve customer complaints within the specific timelines
● Alert Account Management - To identify the alert customer & bring the possibility of the revival of the accounts
● To provide recommendations & suggestions to the branch for the improvement
● Conduct regular reviews & terminate the non-revival accounts
● SPOC for Branch Renewals
● Total concentration on Renewal business only
● Sole Responsible
● On-time CCM/SQS/SQA
● Timely Terminations <...
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