Customer Care & Technical Resolution Lead (After-Sales)

Sidel in Dubai is looking for a dedicated technical support specialist to assist with customer requests during warranty and product lifecycle. The role involves managing service requests, ensuring compliance with safety standards, and supporting field service engineers.

The ideal candidate will have a Bachelor's degree, 5 years of relevant experience in after sales, and proficiency in English, Arabic, and French. Key responsibilities include coordinating interventions, collecting reports, and maintaining excellent customer relationships.