Customer Care Team Lead

A dynamic business solutions provider is seeking a Team Lead to support the Call Centre Manager in overseeing day-to-day operations. This role involves supervising call centre agents, maintaining quality service, and driving team performance. The ideal candidate should have strong leadership, excellent communication skills, and the ability to foster team development. Requirements include prior experience in a call centre environment and proficiency in relevant technology tools. Join us to enhance customer satisfaction through effective team management.
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