Job Description
Handle customer inquiries via phone, email, and chat.
Provide accurate information about products and services.
Resolve customer issues promptly and effectively.
Maintain a positive attitude and professionalism.
Document interactions and feedback for continuous improvement.
Collaborate with team members to enhance customer satisfaction.
Educational Qualifications: High/Senior High School diploma required.
Experience Level: No experience required; entry-level position.
Skills and Competencies: Proficiency in English, customer service orientation, strong problem-solving abilities, technical skills, call center familiarity, and excellent organizational skills.
Responsibilities and Duties: Assist customers via phone or chat, resolve inquiries, provide product information, and ensure c...
Ready to Apply?
Submit your application for Customer Care Representative - Software & Hardware (Php 20,500) at Alorica
Apply Now