Customer Care Quality & Training Leader

Jostens is looking for a Quality & Training Supervisor in Chile, Región Metropolitana de Santiago. In this key role, you will oversee the implementation and management of the Customer Care quality and training system. Your primary responsibility will be to ensure compliance with quality standards while monitoring key performance metrics to boost customer satisfaction.

The ideal candidate will have experience in quality assurance and training, along with strong analytical skills to drive initiatives aimed at improving service quality and employee performance. Join us to contribute to our commitment to excellence!