Customer Care Guide

Trek Bikes · Milton Keynes, United Kingdom, United Kingdom

Location
Milton Keynes
Job Type
Full-time
Posted
July 06, 2026

Job Description

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes.
When you’re on our team, you’re supported, encouraged to learn and grow, and given plenty of opportunities to do so. We invest in each other’s success and grow together as a team. We’re proud to offer flexible working opportunities, enhanced family-friendly policies, and a commitment to equity—because fairness and inclusion matter to us.
Together, we’ll achieve great things. Ready to start your journey with us?


Job Description
The Role:


Position: Customer Care Guide

Department: Customer Care

Type: Full time, Permanent

Location: Milton Keynes, UK (hybrid working approach)

Reports to: UK+ Customer Care Manager

Travel: Occasional within UK and Europe


Do ...

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