Customer Care Engineer

Skilled Careers · Hertfordshire, England, United Kingdom

Location
Hertfordshire
Job Type
Permanent
Posted
June 29, 2026

Job Description

About the Role

We are seeking a proactive and customer-focused Customer Care Engineer to join our growing team, supporting new build residential developments across Hertfordshire, North London, and West London.


This is a hands-on role where you will be responsible for carrying out remedial works and resolving customer defects in occupied homes, ensuring a high standard of finish and excellent customer satisfaction.


Key Responsibilities

  • Attend occupied properties to diagnose and rectify defects in line with warranty guidelines

  • Carry out a range of remedial works including carpentry, finishing, and general maintenance tasks

  • Deliver a high level of customer service when dealing with homeowners

  • Manage your own workload and diary across multiple live developments

  • Liaise with the Customer Care team, Site Managers, and subcontractors to coordinate works

  • Maintain accurat...
  • Ready to Apply?

    Submit your application for Customer Care Engineer at Skilled Careers

    Apply Now