Customer care consultants (ftc - 12 months)

Overview

Kickstart Your Career as a Customer Care Consultant

Location: Sandton, Johannesburg.

At Rewardsco , our Customer Care Consultants are the heartbeat of our business. You’ll be the friendly voice our customers trust, helping them solve problems, get answers and leave every interaction feeling supported.

No two days are the same – and that’s what makes it exciting.

What You’ll Be Doing

You’ll be trained to:

Be the first point of contact for customers, handling incoming calls with confidence and professionalism Listen, understand and resolve customer queries and complaints effectively Provide accurate information about products and services Turn challenges into positive experiences by offering the best solutions Build strong, trusted relationships through clear and friendly communication Go the extra mile to engage and retain customers Work closely with your team and team leader to deliver excellent service Play an important role as a b...