Customer Care Consultants (FTC - 12 months)

Overview
Kickstart Your Career as a Customer Care Consultant
Location: Sandton, Johannesburg.
At Rewardsco , our Customer Care Consultants are the heartbeat of our business. You’ll be the friendly voice our customers trust, helping them solve problems, get answers and leave every interaction feeling supported.
No two days are the same – and that’s what makes it exciting.
What You’ll Be Doing
You’ll be trained to:
Be the first point of contact for customers, handling incoming calls with confidence and professionalism
Listen, understand and resolve customer queries and complaints effectively
Provide accurate information about products and services
Turn challenges into positive experiences by offering the best solutions
Build strong, trusted relationships through clear and friendly communication
Go the extra mile to engage and retain customers
Work closely with your team and team leader to deliver excellent service
Play an important ...