Customer Care Consultant

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Customer Care Consultant to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Our Customer Care team provides multi‑channel (phone, email, digital) customer support across all lines of Consumer & Commercial products for policy servicing, renewal & retention, cancellation rescue, new business and other issuance related issues. The team serves our customers through an elevated, personalized experience – our customer‑centric framework drives a consistent experience and best practice.

This role requires the candidate to work in a team of Customer Care Consultant to perform voice and non‑voice customer service and sales for transactions routed to the Inbound Sales & Service team, promptly, accurately and professionally...